PRE-ORDERS

When you submit your order and receive an order number, that indicates that we have received it. Please Allow up to 14 Business Days to receive your tracking number. This means that we have processed your order.

Please allow up to two to three days for your tracking number to be updated by either USPS or DHL. Upon leaving our warehouse, the package is in the care of the mail service. It is not our responsibility. Your location may affect the shipping time.

 

USPS or DHL may fail to deliver your package if your address is incomplete or an apartment number is missing. In this case, we are not responsible for the failure, so please double-check your address.